Gaming should be fun — not stressful. ac 12 wants you to always play in control, keeping yourself and your family safe.
Online betting and gaming are a fun form of entertainment for many people. But when the enjoyment gradually turns into addiction, it can have a negative impact on personal life, family relationships, and financial wellbeing. ac 12 believes that responsible gaming means understanding your limits, respecting them, and seeking help when you need it.
Responsible gaming isn't just a rule — it's a mindset. On the ac 12 platform, we provide every user with tools and support to stay informed, happy, and safe. Setting limits, taking regular breaks, and keeping track of your own behavior is what makes gaming truly enjoyable.
Online gaming is growing rapidly in Bangladesh. In this context, ac 12 is committed to building a culture of responsible play. We want you to enjoy gaming safely for years to come — a moment of temptation should never lead to long-term harm.
Keep in mind: Gaming is for entertainment, not a primary source of income. Never bet more than you can afford to lose.
Go through the questions below and check the ones that apply to you.
These tools help keep your gaming experience safe and enjoyable
Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately. Raising it requires a 24-hour waiting period — this helps prevent impulsive overspending.
Set a cap in advance on the maximum amount you are willing to lose within a given period. Once that limit is reached, ac 12 automatically stops your betting. This protects you from significant financial loss.
Set a maximum duration for each gaming session. When the time is up, ac 12 sends you a reminder and can automatically end the session if needed. This is essential for building healthy gaming habits.
Take a break from gaming for 24 hours, 1 week, or 1 month. During the break, you will not be able to log in to your account. Use this time to clear your head, spend time with family, and come back refreshed.
If you feel your gaming is out of control, you can activate self-exclusion for a period of 6 months to 5 years. During this time, your account will be completely inactive and cannot be cancelled before the period ends.
View your complete betting and gaming history at any time — time spent playing, total deposits, and withdrawals, all clearly laid out. Stay aware of your own habits.
Secure your gaming in just a few simple steps. The entire process is easy and completely confidential.
Log in to your ac 12 account and click on the profile icon.
Go to the "Responsible Gaming" menu in your Account Settings.
Deposit limit, time control, a short break, or self-exclusion — choose whatever works best for you.
Enter the amount or duration of your choice and confirm.
Reducing limits or activating self-exclusion takes effect immediately. A cooling-off period applies when increasing limits.
If you need assistance, reach out via our live chat or support@ac12.wsContact us at.
If you notice these warning signs, act quickly — before things get worse.
Unable to pay bills, borrowing money, or dipping into emergency savings just to keep playing.
You're spending your time gaming instead of being with family or friends, and it's affecting your relationships.
I feel irritable, angry, or anxious when I'm not playing. Gaming is constantly on my mind.
Hiding your gaming from family or lying about how much you are spending.
Losing focus at work or in studies. Failing to meet important responsibilities because of gaming.
Trying to recover losses by placing bigger bets — this is a dangerous cycle.
Ac 12's self-exclusion feature is designed for those who feel their gaming is getting out of control.
Choose an exclusion period that works for you — 6 months, 1 year, 2 years, or 5 years.
Your account is locked the moment you submit the request. No delays.
No bonuses, offers, or promotional emails are sent during the exclusion period.
Your account balance remains safe during the exclusion period and can be withdrawn once it ends.
Once the period ends, a cooling-off period must be completed before reactivation, and our team will reach out to you.
Ac 12 strictly prohibits anyone under the age of 18 from using the platform.
18+ Only: Age verification is mandatory at registration. Accounts created with false information will be permanently suspended.
Enable parental controls on your device to keep children and teenagers away from online gaming.
Find answers to the most frequently asked questions here
Responsible gaming at ac 12 is more than a promise — it's part of our culture. Register today and join Bangladesh's safest gaming platform.