Ac 12 places the highest importance on protecting your personal data. This privacy policy clearly explains how your information is collected and used.
Ac 12 (https://ac12.ws) is a trusted online gaming and Sports Betting platform in Bangladesh. We understand how valuable your personal information is, which is why this Privacy Policy clearly explains how your data is collected, how it is used, and what rights you have.
By using the ac 12 website or mobile app, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services.
This Privacy Policy is part of our Terms & Conditionsis an integral part of. Both documents should be read together.
This Privacy Policy is available in both Bengali and English. In the event of any ambiguity, the English version shall prevail.
Ac 12 only collects the information needed to provide you with the best possible service. The data we collect falls into three main categories:
| Data type | Source | Mandatory? |
|---|---|---|
| Full Name & Date of Birth | Registration Form | Yes |
| Email & Mobile | Registration Form | Yes |
| Identity document | KYC Verification | For Withdrawals |
| Payment Information | Deposit/Withdrawal | For transactions |
| Device & IP | Automatic | For Security Purposes |
Ac 12 uses your information only for the following purposes. We never use your data without a specific reason:
We always obtain your consent before sending marketing communications. You may withdraw that consent at any time.
Ac 12 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.
| Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining Login Sessions & Security | Cleared at End of Session |
| Functional Cookies | Remembering Language & Preferences | 1 Year |
| Analytics Cookies | User behavior analysis | 2 Years |
| Marketing cookies | To show personalized offers | 90 days |
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may limit certain features of the website. To opt out of analytics and marketing cookies, contact us.
Ac 12 uses the highest industry-standard security measures to protect your data. Our security framework is as follows:
In the event of a security breach, ac 12 will notify affected users within 72 hours and take immediate action.
Ac 12 does not retain your data indefinitely. Each type of data has a defined retention period:
| Data type | Retention period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Laws |
| KYC Documents | 5 Years | Anti-Money Laundering Laws |
| Gaming history | 3 years | Responsible Gaming |
| Support Conversations | 2 Years | Service Quality Assurance |
| Analytics Data | 2 Years (Anonymized) | Service Improvement |
Once the retention period expires, data is securely deleted or anonymized.
As an ac 12 user, you have clear rights over your personal data. Contact our support team to exercise any of these rights.
You have the right to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
Under certain circumstances, you may request that your data be deleted.
In certain cases, you can restrict the processing of your data.
You may request your information in a machine-readable format.
You may object to marketing communications or profiling.
Ac 12 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
Registering under a minor's identity is a serious violation of our Terms. This will result in immediate account closure and forfeiture of all balances.
Ac 12 may update this privacy policy as needed. In the event of changes:
If you have any questions or complaints about this Privacy Policy, or wish to exercise your data rights, please contact us through any of the following:
We typically respond within 48 hours. For data rights requests, a response will be provided within 30 days.
When submitting a request to exercise your data rights, you may be asked to provide certain information for identity verification.
Core Pillars of ac 12's Data Protection Framework
Every data exchange is secured with 256-bit SSL encryption. No outside party can read or alter your data.
Every account goes through identity verification. This ensures that only you — and no one else — can access your account.
Ac 12 never sells your personal information to third parties. Your data is used solely to deliver our services.
When 2FA is enabled, an OTP is sent to your mobile each time you log in. Even if your password is compromised, your account remains protected.
Once the specified retention period ends, your data is automatically deleted or anonymized. We do not retain data beyond what is necessary.
Our systems are regularly audited by independent third parties. Any vulnerabilities identified are addressed immediately.
Play with confidence knowing ac 12's strict Privacy Policy has you covered. Join 500,000+ trusted members in Bangladesh and enjoy a completely secure gaming experience.